Tag: mozilla
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Open Help: Janet Swisher: Docs Sprints, Book Sprints, & Liberathons
Janet Swisher works on developer documentation at Mozilla. What is a docs sprint? A short period of time that people come together to work on documentation. Book sprints are focused on creating a book. Doc sprints are a natural extension of code sprints, hackathons, hack fests. Book sprints were originally for accelerating the book writing…
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Open Help: Michael Verdi – How Mozilla supports users all over the world
Michael Verdi works for Mozilla on the SUMO project. Slides are here. Does support for all of Mozilla’s products, like Firefox, Firefox for Android, and coming soon Firefox OS. 450 million people in 80 languages. How? with superheroes. Community photo from 2010 has 600 people. At any given people about half of the people working…