Author: Siobhan
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Open Help: Jorge Castro. Solving the Q+A conundrum with StackExchange
I’m at the Open Help Conference in Cincinnatti. Following Andrew Spittle’s excellent work at Write the Docs, I’ll post all of my notes right here. Jorge Castro is the guy at Ubuntu on the ground for support people. He’s always curious about the ways that support and help are organised for users. The talk provides…
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Suspense and Avoiding the Inevitable
Everyone has been talking about Game of Thrones. Something big happened. I have read the books but since I’m blessed/cursed with a useless memory I can’t remember what it is (I did read them ten years ago). I’m trying to avoid the shock and the horror of my online peers so that I can experience…
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Writing the WordPress Book
A few days ago, on the WordPress.org blog, Matt linked to an extract from the book that I’ve been working on about WordPress. I started work on it at the start of March and it’s taken up most of my time ever since. With some of it finally unleashed upon the public, I thought it…